REAL-TIME LOCATION SHARING PLATFORM
FAQ FOR CARRIERS
GENERAL
WHO IS CO3?
We’re a visibility platform and location data aggregator focused on European road freight and we’re collaborating with Shippers and Forwarders to improve visibility of tracking processes and help their contractors to securely share data with their customers because of the GDPR issues.
HOW I CAN INTEGRATE MY FLEET WITH CO3?
Customer who wants their fleet data to be shared with him sends an invitation to the carrier. After the carrier’s approval CO3 gets the contact data and starts the onboarding process. Next steps consider gathering consents for sharing the data and additional information needed to connect the fleet and make it visible on CO3 Platform. As a carrier you receive access to a unique account where you can fully control sharings. CO3 Team provides dedicated support at any stage of the process.
WHAT IF I AM USING MORE THAN 1 GPS?
CO3 Platform is handling the process of connection with any kind of telematic provider and system. Whenever you are using a well-known telematic provider, available on the market or tailor-made solution, our tech team will get proper integration. After integration fleet data is unified and visible for you in one place.
WHAT IF I AM COOPERATING WITH SUBCONTRACTORS?
If you are using subcontractors, just let us know. We will propose suitable action plans to onboard them as well. We ensure that your customers will not be able to view who you use as subcontractors.
HOW MUCH DOES IT COST?
Access to CO3 Platform is free of charge for all transport companies.
DATA SECURITY INFORMATION
WHEN WILL MY LOCATION DATA BE SHARED WITH
SHIPPERS OR FORWARDERS?
It depends on you. Once the process of onboarding is finalized we can start sharing the data automatically based on your consent and established way of cooperation with your customer. You can always share the data manually via CO3 Platform. No matter which way you choose, you have always access to information to whom and when the vehicles are shared. You can always pause, resume or change the scope of data sharing on the CO3 Platform at any time or with our help by writing to carrier@co3.eu.
WHAT VEHICLE DATA IS SHARED?
- Vehicle position (location & geo-coordinates)
- Ignition Status (On/Off)
- Current speed of vehicle
Please note that CO3 does not download and thus does not transmit data of the driver.
HOW WILL THE DATA OF MY FLEET BE SHARED WITH
SHIPPERS OR FORWARDERS?
Data can be shared manually or automatically, it depends what kind of collaboration is established with your customer and what you agreed for.
In order to tour monitoring package chosen vehicle will be shared automatically with your customer based on transport order ID, licence plate loading and unloading place and time.
In order to time monitoring package chosen vehicle will be shared automatically with your customer based on transport order ID, licence plate, given time (f.e loading and unloading time).
In case of permanent monitoring, chosen indicated vehicles will be shared constantly and your role is to set up manually the time and choose vehicles which will be visible for your customers 24/7.
HOW SAFE IS DATA SHARING?
Your location data is safe with CO3. We are experts in logistics and IT and keeping all parties’ data safe is a top priority. Infrastructure of our platform strictly validates which vehicle should be visible to whom, when and where.
HOW DOES CO3 PROTECT MY DATA PRIVACY?
Data sharing is aligned with the General Data Protection Regulation (GDPR) – it shall mean the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC – a legal act governing the protection of personal data.
All data is validated to make sure that it is shared in the right way and to the authorized company.
HOW DOES PERSONA DATA ARE PROCESSED BY CO3 ?
CO3 as the Administrator ensures that he uses his best efforts to ensure that the processing of personal data by him is carried out with the greatest respect for the privacy of the data subjects.
You have the right to access your data and the right to rectify, delete, limit processing, the right to transfer data, object and lodge a complaint with the supervisory authority – in this case contact us on the following e-mail address: dpo@co3.eu. Detailed information on the processing of personal data you can find in the Privacy Policy.
BENEFITS FOR CARRIERS
Join our platform – free of charge for carries with an owned fleet. Share the location of your vehicles with your contractors, for a given time and without driver’s data.
We are integrated with over 250 telematics from 20 different countries. If your telematics service provider does not appear in our database yet, we will carry out additional integration with our system.
DEDICATED ACCOUNT MANAGER
We provide needed support at every step of the process. We know that technological and onboarding aspects can be difficult. That’s why our team is ready to lead you through the whole process every time you need it.
DATA SAFETY
You can decide which vehicles you want to share with your clients and for how long. At any given moment you can control shared information.
TIME-SAVING
Integrating your fleet with the CO3 platform allows you to view all of your vehicles in one place, even if you use more than one GPS.
EASIER CONTACT WITH CUSTOMER
If you share the vehicle location with your client, you won’t waste time on unnecessary phone calls and checking shipment locations.
NEW BUSINESS OPPORTUNITIES
Sharing vehicle location with your client gives you a chance for new business opportunities based on your fleet location.
DIFFERENTIATE YOUR BUSINESS FROM THE COMPETITION
More and more forwarders require freight monitoring. Tracking orders in real-time is an added value for your business.